Personal information In general, you can visit ABPVI on the Internet without
telling us who you are and without giving any personal information about
yourself. There are times, however, when we or our partners may need information
from you.
You may choose to give us personal information in a variety of situations.
For example, you may want to give us information, such as your name and
address or e-mail id, to correspond with you, to process an order, or
to provide you with a subscription. You may give us your credit card details
to buy something from us or a description of your education and work experience
in connection with a job opening at ABPVI that you wish to be considered
for. We intend to let you know how we will use such information before
we collect it from you; if you tell us that you do not want us to use
this information to make further contact with you beyond fulfilling your
requests, we will respect your wishes. If you give us personal information
about somebody else, such as a spouse or work colleague, we will assume
that you have their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more detail how ABPVI may use your
personal information and with whom we may share it. Depending on the type
of ABPVI Web site you are visiting, one or more of the paragraphs may
apply. For example, if you order a product from an ABPVI Web site, your
information will be handled as described in such paragraphs as Fulfilling
Your Transaction Request and Marketing Use.
Fulfilling your transaction request
If you request something from an ABPVI Web site, for example, a product
or service, a callback, or specific marketing materials, we will use the
information you provide to fulfill your request. To help us do this, we
may share information, with others, for instance, other parts of ABPVI,
ABPVI's Business Partners, financial institutions, shipping companies,
postal or government authorities (for example, Customs authorities) involved
in fulfillment. In connection with a transaction we may also contact you
as part of our customer satisfaction surveys or for market research purposes.
Marketing Use
The information you provide to ABPVI on certain ABPVI Web sites may also
be used by ABPVI and selected third parties for marketing purposes. Before
we use it, however, we will offer you the opportunity to choose whether
or not to have your information used in this way.
ABPVI Human Resources Web Sites (including Recruitment)
In connection with a job application or inquiry, whether advertised on
an ABPVI Website or otherwise, you may provide us with information about
yourself, such as a resume or curriculum vitae. We may use this information
throughout ABPVI and its related entities for the purpose of employment
consideration or your inquiry. Except where you tell us not to, we will
keep the information for future consideration.
Information for Business Partners
If you represent an ABPVI Business Partner, you may visit an ABPVI Web
site intended specifically for ABPVI Business Partners. We may use information
provided on that site to administer and develop our business relationship
with you, the Business Partner you represent, and ABPVI Business Partners
generally. For instance, this may involve using your information to send
you details of ABPVI Business Partner programs. It may also include sharing
certain information with other Business Partners (subject to any confidentiality
obligations that may exist), or ABPVI customers or prospects. In connection
with a particular transaction or program, we may also contact you as part
of customer satisfaction surveys or for market research purposes.
ABPVI Supplier Administration
If you represent an ABPVI supplier, you may visit an ABPVI Web site intended
specifically for use by ABPVI suppliers. We may use the information provided
on that site in connection with entering into or performing a transaction
with you. For example, this may include sharing information with other
parts of ABPVI, ABPVI's Business Partners, customers, shipping companies,
financial institutions, postal or government authorities involved in fulfillment.
It may also be used to administer and develop our relationship with you,
the supplier you represent and/or other ABPVI suppliers generally.
Other ABPVI Web Site Notices
In some cases, specific ABPVI Web sites may contain other notices about
their use and the information practices applicable to those sites.
Our Worldwide Practices
ABPVI is a global organization, with legal entities, business processes,
management structures, and technical systems that cross borders.
Our privacy practices are designed to provide protection for your personal
information, all over the world. We may share your personal information
within ABPVI and transfer it to countries in the world where we do business.
Some countries may provide less legal protection for your information.
In such countries ABPVI will still handle information in the manner we
describe here.
Information Security and Quality
We intend to protect your personal information and to maintain its quality.
We implement appropriate measures and processes, such as using encryption
when transmitting certain sensitive information, to help us to keep your
information secure and to maintain its quality.
Supplementing Information
From time to time we may supplement information you give us via an ABPVI
Website with information from other sources, such as information validating
your address or other available information about businesses. This is
to help us maintain the accuracy of the information we collect and to
help us provide a better service.
Use of Suppliers
In some cases ABPVI uses suppliers to collect, use, analyze and otherwise
process information on its behalf. It is ABPVI's practice to require such
suppliers to handle information in a manner consistent with ABPVI's policies.
Mergers and Acquisitions
Circumstances may arise where, whether for strategic or other business
reasons, ABPVI decides to sell, buy, merge or otherwise reorganise businesses
in some countries. Such a transaction may involve the disclosure of personal
information to prospective or actual purchasers, or receiving it from
sellers. It is ABPVI’s practice to seek appropriate protection for
information in these types of transactions.
Cookies, Web Logs and Other Technologies
We sometimes collect non-identifiable information from visits to our Web
sites to help us provide better customer service. For example, we keep
track of the domains from which people visit, and we also measure visitor
activity on ABPVI Web sites, but we do so in ways that keep the information
non-identifiable. This information is sometimes known as "clickstream
data." ABPVI or others on ABPVI's behalf may use this data to analyze
trends and statistics and to help us provide better customer service.
Also, when we collect personal data from you in a transaction, we may extract
some information about that transaction in an non-identifiable format
and combine it with other non-identifiable information such as clickstream
data. This information is used and analyzed only at an aggregate level
to help us understand trends and patterns. This information is not reviewed
at an individual level. If you do not want your transaction details used
in this manner you can disable your cookies.
We collect the information we mentioned in the previous paragraphs through
the use of various technologies, including one called "cookies".
A cookie is a piece of data that a Web site can send to your browser,
which may then be stored on your computer as an anonymous tag that identifies
your computer but not you. Some ABPVI pages use cookies, sent by ABPVI
or its third party vendors, or other technologies to better serve you
when you return to the Web site. You can set your browser to notify you
before you receive a cookie, giving you the chance to decide whether to
accept it. You can also set your browser to turn off cookies. If you do
so, however, some Web sites may not work properly.
Some ABPVI Web sites also use technologies to better tailor those sites
to provide better customer service. These technologies may be in use on
a number of pages across ABPVI's Web sites. When a visitor accesses these
pages, a non-identifiable notice of that visit is generated which may
be processed by us or by our suppliers. These Web beacons usually work
in conjunction with cookies. If you don't want your cookie information
to be associated with your visits to these pages, you can set your browser
to turn off cookies.
If you turn off cookies, web logs and other technologies will still detect
visits to these pages, but the notices they generate cannot be associated
with other non- identifiable cookie information and are disregarded.
Service Quality Monitoring
Certain Web transactions may also involve you calling us or our calling
you. Please be aware that it is ABPVI's general practice to monitor and
in some cases record such calls for staff training or quality assurance
purposes.
Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal
information may be subject to disclosure pursuant to judicial or other
government subpoenas, warrants, or orders.
Links to non-ABPVI Web sites
ABPVI Web sites may contain links to other Web sites. ABPVI is not responsible
for the privacy practices or the content of those other Web sites.
Notification of Changes
This privacy statement was last updated on November 7, 2002. A notice will
be posted on our Web site home page for 30 days whenever this privacy
statement is changed in a material way.
Privacy Questions and Access
If you have a question about this statement, you can send an email to the
ABPVI Web site coordinator. The address for this is jjqm@akasyabpv.com.
You can also contact us at this address if you have a question about ABPVI's
handling of your information.
If you wish to obtain a copy of particular information you provided to
ABPVI, or if you become aware the information is incorrect and you would
like us to correct it contact us at info@akasyabpv.com.
Before ABPVI is able to provide you with any information or correct any
inaccuracies, however, we may ask you to verify your identity and to provide
other details to help us to respond to your request. We will endeavor
to respond within an appropriate timeframe.